💧 Save Water, Strengthen Our Community! 🌍
Water conservation isn’t just about saving money—it’s about working together as a community to protect our shared resources. By regularly checking for leaks, we can prevent water waste, lower utility bills, and ensure a sustainable supply for everyone.
When each of us takes small steps—like fixing leaks and using water wisely—we create a big impact for our homes, our neighbors, and future generations. Let’s partner as a community to conserve water, reduce costs, and build a more resilient future! 💙💦
💡 Did you know that a small leak can waste thousands of gallons of water each year? Detecting and fixing leaks in your home helps conserve water, lower your utility bills, and prevent costly damage. Follow these simple steps to check for leaks and stop water waste before it adds up!
🔎 How to Check for Leaks in Your Home
1. Monitor Your Water Bill
If your water usage is higher than normal and you haven’t changed your habits, a hidden leak could be the cause. Compare your recent water bills—an unexpected increase might indicate a problem.
2. Check Your Water Meter
Your water meter can help determine if there’s a leak inside or outside your home.
How to test for a leak using your water meter:
Step 1: Turn off all water at the main valve. If you wish to have the water meter turned off, please contact the City at 503-852-7575. Do not turn off the meter yourself.
Step 2: Locate your water meter and record the number displayed.
Step 3: Wait 15–30 minutes without using water, then check the meter again.
Step 4: If the number has changed, you likely have a leak.
🚰 Common Household Leaks and How to Find Them
🛁 Toilet Leaks (One of the most common hidden leaks!)
Toilets can waste up to 200 gallons per day if they have a silent leak.
Test for a toilet leak:
Add food coloring or a dye tablet to the toilet tank (do not flush).
Wait 10–15 minutes.
If color appears in the bowl, you have a leak—usually caused by a worn-out flapper valve.
🚿 Faucet & Showerhead Leaks
A dripping faucet might seem minor, but it can waste hundreds of gallons of water per year.
Check for constant drips from faucets and showerheads.
Ensure handles are tightly turned off after use.
Replace worn-out washers or seals if dripping continues.
🚰 Under-Sink & Pipe Leaks
Leaks under sinks or in cabinets can lead to mold and water damage.
Look for puddles, damp areas, or mold around pipes.
Run your hand along pipes to feel for moisture.
Tighten loose fittings or replace damaged pipes if needed.
🌿 Outdoor Leaks & Sprinkler System Issues
Outdoor leaks can waste water and increase your bill without you noticing.
Check hoses and spigots for drips or cracks.
Inspect sprinklers for pooling water or areas that are too wet.
Replace damaged hoses and fix broken sprinkler heads.
🛠️ Fixing Leaks & When to Call a Plumber
Easy DIY Fixes:
Replace toilet flappers (inexpensive and easy to install).
Tighten loose faucets and pipe connections.
Use plumber’s tape to seal small leaks in pipe joints.
Install aerators and leak-proof washers on faucets.
When to Call a Professional:
🔹 Persistent leaks that continue after DIY fixes.
🔹 Major pipe damage or leaks in hard-to-reach areas.
🔹 Water damage, mold, or structural concerns due to ongoing leaks.
💧 Partnering with You: Leak Credit Assistance 💲
We know that unexpected water leaks can happen, and we’re here to support you. If you’ve had a leak and taken steps to fix it, you may qualify for a leak credit on your water bill. As your community partner, we offer a credit for half of the overage compared to your average usage in the same month from previous years.
How We Can Work Together to Apply for a Leak Credit:
Step 1: Repair the Leak
Ensure the leak is fully fixed to prevent further water loss.
Step 2: Gather Documentation
- A copy of the repair receipt (if available).
- Photos of the repair (if possible) to help with the review process.
Step 3: Submit a Leak Credit Request
- Send a written explanation of the leak and how it was repaired, along with documentation, to ub [at] ci.carlton.or.us (ub[at]ci[dot]carlton[dot]or[dot]us).
Step 4: City Review & Response
- Our team will carefully review your request and notify you once your credit is approved.
💙 We’re in this together! By reporting and repairing leaks, you’re helping conserve water for the entire community. If you have any questions, we’re here to help—reach out anytime! 💦
For more details or to submit a request, contact the Utility Billing Department at ub [at] ci.carlton.or.us (ub[at]ci[dot]carlton[dot]or[dot]us)